letters in an upper window of Chalmers Hall say, Resistance Is Never Futile
This seems a perfect message for a world of shut-ins. It may very well have been created before the Covid-19 mess, but I came across it only about 10 days ago. The window is on the east side of Chalmers Hall, and it is visible only from a distance. No doubt it was created by a “Star Trek” fan. It refers to a constant refrain of the Borg, a collective of machine-enhanced beings who traverse the galaxy, conquer at will and announce: “Resistance is futile. You will be assimilated.” If the corona virus could speak, it might say something much like that. So we resist in whatever way we can.

By Doug Ward

Since the move to remote teaching this semester, several instructors have asked whether it is possible to use their tablets to make videos for students.

The answer is absolutely. I’m most familiar with using an iPad for making videos, but Android tablets work just as well if you have the right app.

Before I explain, I need to provide a caveat. The university’s IT staff doesn’t support the apps I mention here, so if you have to be willing to troubleshoot problems on your own. If you aren’t comfortable with that, use Kaltura, the university-supported video software. The Kaltura desktop software is easy to use and the IT staff can help you with any problems you might encounter.

I like working with a tablet for some types of video because a tablet makes it easy to draw by hand on the screen as you narrate. You can certainly do that with a touchscreen laptop, or with any computer if you are adept at mouse control (I’m not) or you have an input device like a Wacom drawing tablet.

Another benefit of a tablet is its portability. You can create video from almost anywhere. I recommend using a stylus rather than your finger to improve your writing and drawing. I’d also suggest using a headset or headphones with a good microphone. (If you use a USB headset, you will need an adaptor for an iPad.) The built-in microphone on the tablet will work, though.

Two apps for creating video instruction

The two presentation apps I like best are Explain Everything and Vittle. They are powerful tools for creating video presentations you can draw on and narrate. You can import PowerPoint slides and narrate over them, or create presentations within the app with shapes, text, imported media and a laser pointer. You can zoom in and out of the virtual whiteboard, and Vittle allows you to move elements around the whiteboard and capture the motion. Once you are done with a video, you render it as an mp4 file and then upload the file to Kaltura, YouTube or another video hosting platform.

Explain Everything also has collaboration features for classrooms where all students have tablets and access to the app. Vittle is for creation only. Both apps have free versions with limited functionality. I’d recommend downloading those and giving them a test drive. To make the apps fully functional, you will have to pay for them. Explain Everything costs $3 a month. The pro version of Vittle is a one-time cost of $25, although it occasionally goes on sale.

Using VoiceThread for peer editing

Melissa Stamer Peterson, a lecturer in the Applied English Center, has taken a creative approach to peer feedback by using VoiceThread to combine video, audio and student notes.

She starts by loading a short video lecture into VoiceThread. Students then upload their notes and share ideas via VoiceThread, which allows for responses with video, audio or text.

“What was really cool is that they were leaving feedback that I would leave,” Peterson told her colleague Carolyn Heacock in a video conversation that Heacock shared with me.

You can find the full conversation here. VoiceThread has many other examples of how instructors have used the software in classes.

And now for something completely different

That, of course, is the line made famous in Monty Python’s Flying Circus whenever the comedy troupe lapsed into a non sequitur about such things as the Ministry of Silly Walks, dead parrots, a man with three noses, or just the Larch.

The corona virus has turned life into an unending series of non sequiturs. People are stuck inside all day. They can’t go to work. They can’t go to school. They can’t hang out with friends. They are going crazy. I mean CRAZY.

So what do they do? They stack rolls of toilet paper in doorways and have their pets high-jump. It’s called the Level Up Challenge.

I am not making this up.

This should not be confused with the Level Up fitness challenge, which is on hiatus until gyms reopen, or with Ciara’s Level Up dance challenge, which dates to 2018 b.c. (that ancient time before corona) and which led to lunacy even before people were shut in.

This is the new Level Up Challenge, toilet-paper style. It’s hilarious. I’m just not sure where these people get so much toilet paper.

So if you are up for the Level Up Challenge, here are some starter videos.

If you are a dog person

If you are a cat person

If you prefer regular human high-jumping (for a world record, no toilet paper involved) …

Or if you prefer something completely different, try Jumping Jack Flash (c. 1968 b.c.)

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

By Doug Ward

With apologies to the late Warren Zevon, isolation is hardly splendid – at least when it is forced upon us.

I wrote last week about ways to create structure and belonging for students in online classes. Later in this post, you will find some information about student mental health, which was shaky even before the forced isolation.

table about faculty teaching preferences
Data from Educause show respondents’ teaching preferences at colleges that offer associate’s, bachelor’s, master’s and doctoral degrees.

Faculty, too, are feeling the stress, of course. Few of them prefer to teach online, and most have actively avoided it. Now they have no choice, adding to the stress of a pandemic that has roared across the globe, an economy that has screeched to a halt, and a shortage of toilet paper that has – um, let’s not go there.

To help with the challenges of isolation and online teaching, the Center for Teaching Excellence has created a Faculty Consultant Network. This is made up of 13 instructors in 10 disciplines across the university who have experience in online teaching and digital tools. We see the network as an important way for instructors and GTAs to remain connected to the KU community during their time away from campus.

Andrea Greenhoot, the director of CTE, describes the network consultants as peer “thought partners” who can help colleagues in similar disciplines. They are available to meet remotely with colleagues and discuss strategies for teaching and working remotely. They will also help build community among instructors through regular online discussions that anyone can join.

You can find the list of peer consultants on the KU website for remote teaching. You can contact them directly or join their online office hours or open discussions, which are also listed.

An important change in Zoom

Some users of the videoconferencing tool Zoom have reported that outsiders have been able to gain control of meeting screens and display inappropriate material.

To prevent that, the company has changed the default setting on Zoom so that only a meeting organizer has screen-sharing privileges. The organizer can still allow others to display their screens, but the default of allowing anyone to share has changed.

Keeping an eye on mental health

Over the past few days, I have corresponded with students who have talked about being overwhelmed with the volume of communication from their instructors, from the university, from families, and from their children’s schools. Some have been caring for sick relatives in other states. Some are themselves sick. Still others say they are struggling with time management now that the structure of a daily routine has melted away and their children and significant others are stuck inside with them.

chart from National College Health Assessment
A chart from the National College Health Assessment shows the many struggles students around the country face.

That’s just from a single class of 18. Multiply that by thousands, and you get a sense of the broad, personal impact the pandemic is taking on our students. Consider, too, that even before the current turmoil, student mental health was shaky.

At an online workshop on Monday, Jody Brook, an associate professor of social welfare and a faculty fellow at CTE, offered this statistic for context: More than 60% of college students have had overwhelming levels of anxiety at some point in the previous year. Again, that was before the outbreak of Covid-19.

More than a quarter of students say that anxiety has hurt their academic performance, and 39% of men and 53% of women say that their academic work as been traumatic or difficult to handle in the previous year. These statistics come from the National College Health Assessment.

Brooks and Sydney Morgan, a counselor at Counseling and Psychological Services, said that everyone reacted differently to stress but that instructors needed to watch for these signs among students:

  • Students who fail to respond to queries, fail to turn in assignments or suddenly perform worse in class.
  • Students who express hopelessness or extreme anger, or who send lengthy rants to others.
  • Students who express loneliness, fear or statements about death or suicide in their work.

Don’t be afraid to reach out to students, Brooks and Morgan said, but make sure to refer them to the right resources. CTE also has resources for instructors, and CAPS is also still available. Morgan said CAPS had been transitioning to appointments by phone. If students are out of state, CAPS will help the students find a counselor in their area.

Importantly, instructors need to be flexible and realistic with students. Brooks said that not only was flexibility important but that it was a requirement during a time of crisis. Most students will struggle with maintaining the same level of work they did before the social distancing began. Executive functioning diminishes during times of crisis, making it harder to focus, plan and get things done, Brook said.

That’s worth repeating: Increasing amounts of stress make it hard to focus and get things done. That applies to all of us.

So during this time of less-than-splendid isolation, take a deep breath and forgive yourself for failing to complete even one of the 978 tasks that have suddenly materialized on your to-do list. And consider that your students are facing the same challenges you are, but in different ways.

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

By Doug Ward

It’s the little things we miss when our routines change.

photo of the old steam whistle
This isn’t the working whistle. It’s the one on display in the Kansas Union.

As classes move online, those little things will add up for faculty, staff and students. We won’t bump into colleagues along Jayhawk Boulevard. There will be no chalking on sidewalks on Wescoe Beach, no sound of the fountain on West Campus Drive, no view of the Campanile over Potter Lake, no smell of books in the stacks at Watson Library, no view of the flags atop Fraser Hall.

We can build community in our classes and maintain connection with our students and our colleagues. We can’t provide access to all those little things that form a sense of place, though.

There is one little thing I thought might help, though: the sound of the steam whistle.

The whistle, which marks the end of each class period, went silent over spring break, and it hasn’t resumed. After all, there are no classes to signal an end to, no students staring at clocks in lecture halls and waiting to hear the sultry wail of escape echoing across Mount Oread.

And yet, with a pinch of imagination and a dash of digital magic, we can still share the whistle with our students. You will find links to video and audio clips below. They come from a longer video about KU traditions that the university posted in 2011. John Rinnert in IT was able to get a copy for me, and from that I created the snippets you’ll find here.

Video link

Audio link

Feel free to add them to your Blackboard site or share them with your students in other ways. It’s a little thing, but little things matter in times of turmoil.

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

By Susan Marshall

One aspect of online teaching that I feared would make it less enjoyable for me as an instructor is that my students and I wouldn’t get to know one another as well as we do in our in-person courses.

I thought that it would be difficult to replicate the interaction and dynamic atmosphere of a classroom where we all exchange ideas, participate in thoughtful discussions, challenge each other’s beliefs and positions, develop an understanding of and respect for one another, and come to care about each other as fellow humans.distorted overhead view of laptops and phones at a table

As I have developed new courses and adjusted and redesigned old courses, though, I have found that creating a real sense of community is possible. To do that, I keep coming back to three general areas. I use them from the start of my online classes, but they apply just as well in a class that is moving online midterm, as we all are doing now.

These are easy to implement, are viewed positively by students, and can even help to reduce the grading burden on the instructor in some instances. Additionally, these techniques do not take away from the time and attention needed for students to interact with the course content in a fast-paced term. In fact, the engagement that results benefits students’ processing of the material as they interact with their classmates.

Establish early contact with students

Reach out to students as soon as possible  and  encourage them to familiarize themselves with the course components, and establish an expectation that they will be involved in your online class community.  It is important that students “hit the ground running” on Day 1 and this early admission into the online course allows them to get ready for what can be a busy and demanding few weeks.  It also establishes that you expect them to do a little work up front to be prepared to participate in your course and to interact with you and with their classmates.  Here are some examples of how I encourage this early participation and preparation by my students:

  • Welcome email: When I turn on the course, I post an announcement and send an email that welcomes students to the course.  This email gives them the basic information about how to get started by accessing the course website and where to go from there.  I also express my enthusiasm about teaching the course and getting to know them. There is plenty of room for policies and procedures in the course website and syllabus. Use this first contact with students as an opportunity to be friendly and approachable, not to warn them about all the pitfalls of not being prepared or doing the coursework.distorted overhead view of laptops and phones at a table
  • Getting Started section: Once students log into the course website, it is important that they have a detailed roadmap for what you expect them to do before Day 1. Taking the time to build this roadmap for your students will ensure that they are prepared and understand your expectations.
  • Welcome video: Making a welcome video seems somewhat unnecessary from a course content perspective but it can go a long way toward students’ seeing you as an approachable, real-life person who wants to engage with your students. This may not be possible in the short time you have to make your class available online this semester, but look for ways like this to remind students that the same person is running the class.

Have an assignment due soon after the course goes online

This assignment is not about the course content.  Rather, it is a chance for students to re-introduce themselves to you and to each other. It also helps them become familiar with some of the tools you will use on Blackboard.

Create your own example to share with your students about yourself.  Students then get a feel for the people they are interacting with.  They can share pictures and learn about families, interests, backgrounds, and jobs.  They can see connections between themselves and the life experiences of the people with whom they are enrolled in the course.  They can even comment or interact with one another as a way to say hello.  Here are two ways that this would be easy to implement and also might allow students practice at using a system or technology that you use later on for actual coursework:

  • About Me slide: This version of the assignment asks students to create a slide where they share information and pictures about themselves with you and their fellow classmates.  I have used PowerPoint to create my example slide for my courses, but some students simply paste pictures into a Word document.  For my example, I include pictures of my family on vacation, pictures of pets, lists of hobbies and interests, and background information about my life.  I post my slide as an example with the assignment description.  Students can post their slides to a discussion board and then might be required to introduce themselves to another classmate or even find some similarity with a classmate to ensure early interaction.
  • VoiceThread introduction: Instead of creating a static slide with pictures and text information, you could use VoiceThread for these early introductions.  This method would be especially useful if you plan to use VoiceThread as a course component as it would allow practice with the technology.  Students could introduce themselves to one another using their computer webcam.  They could show pictures and talk about interests, family, and experiences without it being time-consuming to build.  This format also has the potential to increase student involvement.  Students might be more likely to watch their classmates’ videos because it is easier than clicking through and reading individual slides for each person

Create smaller communities within your online class

Thus far I have focused on how to set the expectations for engagement early on.  Maintaining that feeling of community and requirement for engagement is the focus of this last area.

Many students take online classes because they want to work independently and learn the content in a way that is most efficient and flexible given their life circumstances. However, learning in isolation is not always the best way to fully master and understand the content. Therefore, it is my job as the instructor to build this engagement between students into the course design. I have found that creating smaller communities within an online class can be very effective. Students can get to know a subset of their classmates and participate in assignments and discussions with the same people throughout the semester. This can be accomplished by forming groups or teams of 6-10 students.  Assignments that require peer interaction can then be designed to work within this smaller group as opposed to on a class-wide scale.  Here are some ways I have used this approach with different assignments in my courses:

looking down on table of laptops, phones and hands
Marvin Meyer, via Unsplash
  • About Me slide. I have students share their About Me slide only with their smaller discussion group and not with the class as a whole.  This feels like a more intimate introduction and helps to establish this smaller team from the beginning.
  • Written assignments with peer review. We all want our students to practice sharing their thoughts about the course content in written form.  However, reading and providing feedback on weekly written assignments can be a very big time commitment for the instructor.  Instead, it can be useful to have students peer review each other’s assignments.  This system helps to ensure quality without the instructor having to read every assignment every week.  Even better, students not only receive very timely feedback on their assignment but they also get to experience what a classmate thought about that week’s topic.  This engagement with one another is like having a conversation in class where they can agree or disagree on some topic.  Students then can write a reflection that highlights those similarities or differences that they identified.  This system can be introduced at the smaller discussion group level, which ensures that students are interacting with the same group of classmates and that those feelings of community can be strengthened and maintained throughout the course.
  • Group discussion assignments. Another option for creating engagement with the smaller community is to have weekly discussion topics or prompts that all students must answer within their group.  Students must respond to the instructor’s discussion topic(s) by an early due date within that week’s schedule.  Group members must then return to the discussion board later in the week to respond to and engage with a classmate about the topic.  Again, doing this in a smaller group setting allows for a sense of community, and students get to know one another better than if it is designed to encompass the entire class.
  • Afterthoughts assignments. An important goal in my classes is for students to connect the content to their daily lives. I have also used this smaller discussion group setting to get students to make these connections and to decide, as a group, what example might be the best that is presented in a given week among their members.  Students are required to post an “afterthought” about the topic(s) we are covering that week on their group discussion board.  This post could be a picture or video that illustrates a concept.  It could be a link to something they came across on the internet.  It could be a text description of something that happened to them.  Students must post their “afterthought” to their discussion board and then all group members must return to vote on which one they think is the best example presented that week.  They also comment to justify why they voted for a given post.  In this way, the smaller group can come together to make a decision about what post might be one that is highlighted by me to the rest of the class.

I feel like I am constantly searching for new ways to engage online students.  I want this engagement to benefit their learning and experience in the class and also to make teaching online classes more enjoyable for me.  In that search, I have tried many different techniques and some have failed miserably.  The ones I have discussed here, however, have stood the test of time and have lived on in various forms, in a variety of courses, and have been useful for different types of content.

Susan Marshall is a lecturer and academic program associate in psychology and a member of CTE’s Online Working Group.

By Doug Ward

This is what teaching online looks like.

That’s not quite right. This is what planning for teaching online looks like after a week and a weekend of long days and an early meeting on Monday morning.a look down at feet with mismatched boots

About noon, I looked down and realized I was wearing mismatched boots. Some people wear mismatched socks. I wear mismatched boots.

Rather than hide them, I showed them to everyone I met on what was probably the last day of in-person meetings for quite some time. I emailed the photo to colleagues and to my students. Everyone needed the laugh.

“We’re not really laughing at you,” Diana Koslowsky, the administrative officer of the School of Public Affairs and Administration, said after I pulled my feet from beneath a conference table and held them up. “It’s just …”

“We know what it’s like,” said Ward Lyles, an associate professor in the school and a faculty fellow at CTE.

I held up my hands.

“It’s all right,” I said. “Laugh. We all need it.”

Tensions are high right now as the corona virus spreads and instructors scramble to put their courses online. Anxiety lurks on every surface. Encounters with others are awkward as we maintain a distance but still try to be social.

Despite the turmoil, we can’t lose our sense of humor. Laughter is important for maintaining a bond of shared humanity. It’s important for pushing aside the tension, if only briefly.

So laugh at yourself. Laugh at the absurdity of the circumstances. Laugh at Michael Bruening from Missouri University of Science and Technology as he sings “I Will Survive” online teaching. Laugh at my mismatched boots.

I want you to know, though, that even in mismatched boots, I was able to get done everything I needed to get done. My boots may have looked absurd, but I at least put them on the right feet. Mismatched or not, my boots still pointed forward.

Online, nobody knows …

In 1993, The New Yorker published a Peter Steiner cartoon with a caption that said, “On the Internet, nobody knows you’re a dog.”

The cartoon captured the doubts about a growing online culture and the anonymity it represented.

With apologies to Steiner, I offer a remake of the original. I’ll let you decipher it for yourself. I will say, though, that when you teach online, nobody laughs at your boots.

jayhawk sits at computer and tells a dog, "When you teach online, nobody knows you are a god."

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

jayhawk in matrix suit with quote from morpheus

By Doug Ward

Take a deep breath. You are about to launch into an online adventure.

Yes, I know, you didn’t want to take this trip. The corona virus – and the university – made you do it. Like it or not, though, we are all on the same trip, one that will take us deep into the uncharted territory of a quickly deployed online teaching and learning matrix of enormous scale. This involves not just the University of Kansas, but hundreds of colleges and universities around the world.

Despite the less-than-ideal circumstances, you can still help your students learn online. Despite your wariness of the medium, you can succeed as an online teacher. I’m not trying to be Pollyannaish. (Maybe a little.) Rather, I see this as an opportunity for all of us to break out of ruts we get into in the classroom, examine what we want our students to learn, and consider new ways of accomplishing those goals.

We also have an opportunity to model the types of behavior we want our students to adopt in the face of adversity. They will encounter many challenges in their lives, just as we have, and they are looking to us for guidance not only on college-level learning but on coping with the realities of a global pandemic, economic turmoil, social distancing, and sudden isolation in a world that had been growing more closely connected.

Are you up to the challenge?

Many students don’t think you can do it. . Here’s what one of them had to say last week on Twitter.

“You’re telling me my professor who can’t stop the YouTube autoplayer from playing the next video is going to teach classes online? This should be good.”

screenshot of twitter post

That post has been retweeted more than 100,000 times and had drawn nearly 600,000 likes by the weekend. It also attracted a slew of similarly frustrated students who poked fun at their teachers’ technical inadequacies with online grade books, YouTube, web browsers, volume controls, email, and seemingly anything that worked with bits and bytes. (My favorite: The instructor who uses Yahoo to search for Google so he can search for something he wants to show the class.)

“I have no expectations for ANY of my teachers,” one student wrote.

“Pray for the IT department,” wrote another.

Teachers fired back with their own zingers. One wrote:

“You’re telling me my students who can’t pay attention for 2 minutes even while I practically hold their hand through new content are going to have to learn on their own time? This should be good.”

‘We’re all trying really hard’

As the number of zingers grew, though, the tenor of the conversation began to shift. More instructors and instructional designers began to chime in. Many of them had their own doubts about whether this enormous online experiment would work.satiric movie poster titled the online teaching matrix

Some talked about the overwhelming task of moving classes online at the last minute. An adjunct who teaches at several schools, each with a different online system, said she was struggling to figure out how to get her classes up and running. Retired professors expressed compassion for their former colleagues, with one saying the reason he retired was that he was no longer up to the technological challenge. Others pleaded for patience.

“We’re all trying really hard,” one instructor said.

Instructional designers wrote about putting in long days to try to make the switch possible. One wrote: “You’re the reason I do this work. I promise I’m doing my best for you.”

A time for compassion

In a single Twitter thread, you see nearly all the directions the next few weeks could take: humor, anxiety, sniping, denial, helplessness, surrender, bitterness, resolve and, yes, even hope.

“Oh, have a heart,” said Jenna Wims Hashway, a law professor at Roger Williams University in Rhode Island. “We’re doing the best we can. I say this as someone who is absolutely certain to screw up this technology that I’ve never used before. But I’m willing to try anything and look like an ass if it means I can teach my students what they need to know.”

No one has all the answers you are looking for as you try to figure out how best to transfer your classroom work online. (There is lots of help available, though.) Students are just as worried as you are about what this will mean for their classes, their learning, their degrees, their graduation, and their lives.

It’s up to you to model what you want to see in your students. If you complain, they will complain. If you show a sense of humor, many of them will still complain. Expect that, and move beyond it.

What you can do

We are taking on what The Chronicle of Higher Education called “the great online-learning experiment” as we are being told to distance ourselves physically from others. That’s intimidating and mentally taxing for instructors and students. Here are some ways you can break through that.

Don’t let the physical distance become mental distance. Campus is strangely silent. The hallways in our buildings are empty. Many of us are working from home. Many of the regular social activities we rely on have been shut down. All of that isolation can take a mental and emotional toll if you let it. So remember to engage with colleagues and your students. Share your feelings. Ask for help when you need it. Join the many workshops we will have on campus and online this week or the many online communities that have popped up to help with online teaching. And take a walk occasionally. Spring is nearly here. Your teaching has become virtual, but you still live in a physical world.

Give yourself a break. One of the challenges of online teaching is that it can feel like class is always in session. You have to set boundaries and establish new routines. Decide when you will engage with class work and when you will do other things. Tell students when you will be available and when you will not. And set aside time for yourself. Don’t let the things that keep you mentally and physically agile slip away.

Work at creating community. This is perhaps the most important thing you can do in any class. Students need to feel that they are part of a learning community. They need your trust and your guidance. They need to know you have a plan – even a tenuous one – to make this work. They need to know that a human being is paying attention beyond the glow of the computer screen. So communicate with students often through whatever means works best for your class. Keep them apprised of your plans. Tell them to expect lots of twists and turns. Tell them that you will be flexible with them and that they should be flexible with you. And remind them not to let the physical distance become mental distance – and to give themselves a break.

jayhawk in matrix jacket with quote from trinity and neo

Where to find assistance

Remember, you don’t have to do this alone. There is an abundance of resources available and many people to offer assistance. The best teaching and learning happens as part of a community, and CTE, the Center for Online and Distance Learning, and KU Information Technology are working to bolster that community. We have planned several workshops over the coming week (with more to follow). You’ll find those, along with many other resources to guide you into online teaching, on a new website we created last week.

If you haven’t visited the site, you should. It’s a great place to start if you’ve never taught online before, and it’s a great place to get new ideas if you have. If you need help, the site provides contact information for those of us who can help. We will continue to add material and update the workshops we are planning over the coming weeks. I will also be providing advice through this blog, trying to address myths about online teaching, offer ways to create community in online classes, and suggesting tools you might try to   Also let us know what you want to know about online teaching so we can provide the types of materials you and your colleagues need.

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

By Derek Graf

Teaching has traditionally centered on instructors as the gatekeepers of knowledge. Students, though, can now type a few words into their phone’s web browser and find the same content they would hear in a lecture-based class. Immediate access to a wide range of lectures, models, and examples has many students asking why they are paying enormous amounts of money for educational material that is often available for free. And instructors who cling to the gatekeeper model of education risk overlooking their own redundancy.

This is not to say that the internet has replaced the instructor. In Teaching Naked, José Antonio Bowen, president of Goucher College, argues that instructors should embrace technology both inside and outside the classroom. On the one hand, it is obvious that “technology can be harnessed to enhance the widely desired goals of increased student engagement and faculty-student interaction” (x). Less obvious, though, is Bowen’s claim that technology “is most powerfully used outside of class as a way to increase naked, nontechnological interaction with students inside the classroom” (x).

diverse group of people leaning against a wall and using smartphones
Photo by rawpixel on Unsplash

Central to Bowen’s argument is his observation that “technology has created new competitors, new expectations, and a global market for higher education” (24). Teaching Naked contains a unique sense of urgency because of Bowen’s consistent reminder that students, as consumers, are beginning to question the university as a business. Working within this global market, instructors who ignore or dismiss online learning from the classroom environment alienate 21st-century students and put the traditional university system at risk of seeming outdated and irrelevant.

One way instructors can demonstrate to students that the university remains in step with technological advances is by utilizing social media for communicating with and among students. Because classroom communication can involve much more than trading information about assignments and deadlines, Bowen offers creative ways to use social media. For example, he advises that “if practical problem solving is a goal of the class, you might send a daily tweet or message with a new practical problem” (138). Using Twitter, Facebook, or Snapchat does not necessarily increase student engagement with the course material; however, it can allow for varied forms of communication between instructor and student.

Changing how we communicate with our students shows them that our courses do not exist only in the physical space of the classroom. An online discussion board, for example, “is an easy way for your students to constantly reengage with material and concepts while they are away from your classroom,” and this helps to establish “learning communities that integrate learning into residential life” (141). Rethinking the classroom space in this way can lead to changes in the curriculum. As Bowen says, “picking a textbook and a list of topics was never a learning strategy, and ignoring that the world has changed will not impress your students” (127). When we ask students to consider questions and concepts through informal means, such as a tweet, we expand the content of our courses and encourage a larger network of student engagement.

The importance of speedy communication

Using technology to communicate changes one-on-one meetings with students as well as how, when, and where instructors hold office hours. Bowen claims that “millennial students are much more interested in the speed of your response than in your physical presence” (41). As someone who often struggles with the question of whether office hours are beneficial for all my students, I find this area of Teaching Naked particularly useful. While I want my students to know that I am available and accessible, I also wonder whether traditional forms of availability, such as physical office hours or email, are the best ways for students to reach out to me. Bowen offers the following strategies for instructors interested in shifting office hours to such digital formats as Skype and Facebook:

  • Pick a time frame when you will be online and available for calls from students.
  • Combine the video session with chat technology. You can use the chat to keep a queue for your Skype calls. When there is no Skype call, you can talk to as many students on chat as you can handle.
  • Give students choices. Tell them they can contact you on Skype or by text or post questions to a class Facebook group.
  • Don’t overlook the value of (nontechnologically) getting out of the office. Try a local coffee house, find a student lounge or find a spot next to your class and get there an hour early.

Throughout Teaching Naked, Bowen urges his readers to make deliberate choices about the most productive ways to communicate with students outside the classroom with the goal of increasing learning inside the classroom. For those who feel comfortable incorporating different forms of interaction, platforms like Facebook and Twitter are valuable tools. For those who are hesitant to increase the channels of communication students can use to seek help, it is still important to increase our visibility and transparency. We limit the range of student learning when we assume that all learning must occur in the classroom.

While it’s difficult to argue against the pedagogical benefits offered through a more comprehensive use of technology in and outside the classroom, the issue of treating students as customers remains troubling. Bowen admits that “the demand for customer service can be tremendously annoying,” but he also encourages instructors to “think about the possible benefits to learning” in the customization of education. One central concern in Teaching Naked is how students are first exposed to new material, an exposure that often takes the form of assigned readings followed by lecture. Bowen argues that “even if reading followed by lecture were the best way to reach the most students, it would still be teaching only the students whose learning preferences favor reading and listening” (55).

Reading this passage, I cannot help but wonder if it’s plausible to customize one’s course to take into account students who do not “favor” reading or listening. Of course, not all students learn the same way, but if instructors consider students customers first and learners second, we risk seeking to please the customer rather than challenge the learner. Varying one’s pedagogical strategies is always a good idea, yet the problematic implications of complete customization remain open for inquiry and debate.

Derek Graf is a graduate fellow at the Center for Teaching excellence and a graduate teaching assistant in English.

By Doug Ward

Three students in an upper-level physics class designed and built a tabletop lightboard for their final project this semester.

Lightboards are used in creating online videos for classes. They allow instructors to write on a glass pane as they would a whiteboard. A camera is positioned facing the instructor, capturing the writing on the glass as the instructor speaks. The image must then be flipped so that the writing can be read in the video. The approach is especially popular among STEM instructors.

conner brown and john rinnert inspect the new lighboard
John Rinnert of KU IT inspects the lightboard created by Conner Brown and other students in an engineering physics course.

The students – Conner Brown, Pranjali Pare and Kyri Barton – adapted a template from Duke University as they created the lightboard for Engineering Physics 601. KU IT and the Center for Online and Distance Learning financed the project, which cost between $600 and $700, Brown said.

Rows of cool white LEDs line the internal frame of the lighboard. Sheets of low-iron glass – the same kind used in aquariums – aid the illumination. Red, blue and green markers work best on the glass surface, creating a fluorescent image that is easy to see, Brown said. Black markers don’t reflect well.

The students, who worked with Professors Chris Fischer and Michael Murray during the semester, demonstrated the board on Tuesday in Malott Hall. They aren’t sure where it will be set up permanently, but the goal is to make it available to physics faculty for recording class videos.

KU IT is installing a similar but larger lightboard in Budig Hall. It should be ready for use this summer.

Pranjali Pare, Kyri Barton and Conner Brown with the lightboard
Pranjali Pare, Kyri Barton and Conner Brown created the lightboard in Engineering Physics 601 this semester.

Briefly …

Tennessee is the latest state to foolishly allow guns on college campuses. (Kansas will jump into that quagmire next year.) The exclusions in Tennessee’s new law caught my eye. Guns will be prohibited at sporting events and other large gatherings, and at tenure meetings. Yes, tenure meetings. … In a column in the Hechinger Report, Stephen Burd says that public research universities and land-grant colleges give a third of their financial aid to non-needy students. Unfortunately, Burd never explains what he means by “non-needy.” … Sixty-eight percent of 13- to 24-year-olds say they listen to audio on their smartphones every day, Amplifi Media reports. That’s not surprising, but it is worth thinking about as we create online course material for students. …. Far more than their predecessors, today’s college students see higher education as a consumer transaction and a means to high-paying jobs, EAB reports.

Doug Ward is the associate director of the Center for Teaching Excellence and an associate professor of journalism. You can follow him on Twitter @kuediting.

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